The Listening Centre (TLC) is a counselling service for Blackbird Leys and Oxford.

It is a registered charity (No. 1098571) and aims to provide a low-cost service for local people.

It is staffed by volunteers who are either qualified or in training. All have supervision and the service is professional and confidential.

We are happy to respond to any enquiries you may have about the service. We do have a waiting list for clients, as our present resources do not allow us to offer immediate appointments.

View TLC Constitution

View current Annual Report

We are grateful to FreeCharity for hosting this site

TLC Trustees

are accountable to the Charity Commisioners for the proper function of the organisation.

Click here for charity commision guidelines

TLC TRUSTEE COMMITMENT

1. Agreement to undertake general responsibilities of Trustees as outlined by Charity Commission;

2. Availability and willingness to undertake appointment for an initial 3 year term;

3. Availability and willingness to be a part of the general life and activity of TLC, and in particular:
• Attendance at quarterly Trustee Meetings;
• Attendance at at least one quarterly volunteers’ meeting;
• Attendance at TLC Annual General Meeting in October;
• Attendance at some TLC socials as available;

Final responsibility for the management of the organisation to the Funders and Charity Commissioners, as well as to the members and clients remains with the Trustees. The day to day exercise of this responsibility is in practice delegated to the TLC team with the Trustees retaining responsibility for oversight. This includes ensuring that between them they are sufficiently informed of the day to day management to be able to:

• Identify any problem areas;

• Intervene (or manage volunteer cover) in emergency situations such as sudden incapacity of paid staff;

• Recognise areas of development for the future;

• Ensure post holders are adequately supported to be able to fulfil responsibilities;

• Approve budgets and expenditure;

• Ensure that there are appropriate policies to cover: contracts of employment, grievance & disciplinary matters, complaints, equal opportunities etc.