The Listening Centre (TLC) is an Oxford-based registered charity that has been offering affordable counselling and psychotherapy in Oxfordshire since 1993.

This therapy is largely provided by trainee counsellors and psychotherapists on placement, who are given the opportunity to do sustained work with individual clients while completing their training and advancing towards qualification.

Many of our trainees join us with limited practical experience of counselling/psychotherapy but by the time they leave us they have gained experience with a rich variety of clients and a significant number of hours of clinical practice in an agency setting. Many complete their time with us as fully fledged practitioners capable of working in private practice or in other agencies. However, we aim to retain many practitioners as assessors, as well as maintaining long-term links with other practitioners who have left the organisation.

TLC is a unique organisation in many ways. For example, we do not currently run a central office but operate as a virtual organisation. This has been successful for many years, with day-to-day communications being done by email, phone or Zoom. We also encourage a horizontal and mutual support structure, with all stakeholders – practitioners, supervisors, trustees and administrators – working together to create and maintain a high quality of up-to-date policy and practice.

We are committed to ensuring that no one is discriminated against on the grounds of age, race, gender, sexual orientation, religion or disability.

We are funded entirely by donations, grants and client fees.

Practice Manager

The Practice Manager reports to the Clinical Trustee and is responsible for all aspects of the day-to-day operation of the charity.

The role is best suited to an experienced counsellor/psychotherapist with considerable clinical experience either in private practice or with an agency. Although the role may involve some degree of mentoring and pastoral care of practitioners, this is not a supervisory role as all our therapists have their own supervisors and the charity provides group supervision.

Key responsibilities

  • Managing our practitioners (currently about 20) in all aspects of their work at TLC (excluding supervision duties)
  • Managing our four Group Supervisors
  • Managing our two Allocation Coordinators
  • Working closely with the IT Manager/ Administrator to process all enquiries from potential trainee practitioners, including vetting CVs and being on the interview panel
  • Ensuring that our safeguarding policy is implemented 
  • Ensuring that our data protection strategy is implemented in our day-to-day operations
  • Working with the Administrator to provide a short monthly report to the board of trustees
  • Managing room bookings on return to face-to-face operations
  • Organising CPD for counsellors


  • Considerable experience of being a counsellor/psychotherapist in private practice or in an accredited agency
  • Passionate about the provision of affordable counselling
  • Experienced and self-reliant
  • Self-motivated and able to work in a virtual organisation
  • Reliable and trustworthy
  • IT-literate and comfortable working in a digital environment
  • Exceptional written and oral communication skills.


The role calls for a maximum of 30 hours’ work per month. We can be flexible about when work is done but the Practice Manager must be able to work for at least one hour every day.

In addition, the Practice Manager is expected to attend the following meetings, which amount to about 30 hours per year:

  • Community meetings on a Saturday morning (three times a year)
  • An Away Day in March (once a year)
  • Operations meetings on a Monday evening (12 times a year)


The Practice Manager will complete a timesheet and be paid £20 per hour for work completed. Annual remuneration is a maximum of £7,800 (30 hours per month plus 30 hours per year for meetings). This is payable monthly. All reasonable expenses will be reimbursed.


Please email your CV and a covering letter to Julian Sharples, Chair of Trustees.

The closing date for applications is 9am, Monday 29 March 2021. Interviews will be held in the week commencing 29 March.

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