
When you are in crisis
If you are experiencing a mental health crisis, feeling overwhelmed, or having thoughts of self-harm or suicide, please know that you do not have to go through this alone. The Listening Centre does not provide immediate emergency care or crisis intervention, but free, confidential support is available 24/7. Below is a list of trusted national and local services dedicated to providing urgent help, compassionate advice, and immediate safety planning whenever you need it.
Emergency Services
Call 999 or visit your nearest A&E department if you or someone else is at immediate risk of harm or requires urgent medical attention.
Oxfordshire Mind Information Line
Provides signposting, advice, and information about local mental health services throughout Oxfordshire.
NHS 111
Call 111 (select Option 2) for free, 24/7 urgent mental health advice and support across Oxfordshire provided by Oxford Health NHS Foundation Trust.
Samaritans
Confidential, non-judgmental emotional support for anyone struggling to cope or having thoughts of suicide.
Oxfordshire Safe Haven
Offers non-clinical, supportive environments as an alternative to A&E for adults (18+) experiencing a mental health crisis.
Shout
Text: SHOUT to 85258
Free, confidential, 24/7 text support for anyone in crisis.
